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Microsoft Office Outlook

Lack of training holding you back?As e-mail becomes the de facto means of communication in so much of the business world, so Microsoft Office Outlook becomes the favoured e-mail client of millions. But there is so much more to Outlook than just e-mail; there is the calendar function, the scheduling of regular tasks and appointments, the ability to invite people to meetings, the tasks function, in fact everything needed to organise your business life.

Our Introduction course covers all the basics, while the Intermediate course adds templates, forms and formatting to customise the way you work. Both courses are offered in XP, 2003 and 2007 versions.

Introduction - Course content

 
Exploring Outlook Customising Outlook
Outlook today Working with personal folders
Using Help Working with the organise page
Outlook Mail Contacts
Handling and sending messages Managing Email
Working with signatures Working with contacts
Voting Buttons Managing Contacts
Using address books Working with the master category list
Printing messages  
Tasks Calendar
Working with tasks Working with appointments
Assigning tasks to others Modifying appointments
Managing Appointments and Events Working with events
Managing Meetings  
Working with meeting requests  
Managing meeting requests  
Handling meeting responses  
 

Intermediate - Course content

Customising Outlook Working with Templates and Forms
Customizing the Outlook bar Stationery and templates
Customizing the Outlook environment Customizing forms
Handling messages Working with Outlook Folders
Organizing the inbox Using Notes
Rules wizard Using the Journal
Cleaning your mailbox Using the Calendar
Alternate email methods Working with Contacts
Integrating Outlook Using Folders to share information
Integrating Outlook components Working with public folders
Importing and exporting data Sharing your Outlook folders
Creating Office documents from Outlook  
Newsgroups and Email security  
Working with newsgroups  
Security