Microsoft Office Outlook

As e-mail becomes the de facto means of communication in so much of the business world, so Microsoft Office Outlook becomes the favoured e-mail client of millions. But there is so much more to Outlook than just e-mail; there is the calendar function, the scheduling of regular tasks and appointments, the ability to invite people to meetings, the tasks function, in fact everything needed to organise your business life.

Our Introduction course covers all the basics, while the Intermediate course adds templates, forms and formatting to customise the way you work. Both courses are offered in 2000, XP and 2003 versions at present; 2007 is on the way.

Introduction - Course content

Exploring Outlook

Outlook today
Using Help

Outlook Mail

Creating and sending messages
Handling messages
Working with signatures
Voting Buttons
Using address books
Printing messages

Managing Email and Contacts

Managing Email
Working with contacts
Managing Contacts
Working with the master category list

Managing Tasks

Working with tasks
Assigning tasks to others
Managing Appointments and Events

Calendar

Working with appointments
Modifying appointments
Working with events

Managing Meetings

Working with meeting requests
Managing meeting requests
Handling meeting responses

Customising Outlook

Working with personal folders
Working with the organise page

Intermediate - Course content

Customising Outlook

Customizing the Outlook bar
Customizing the Outlook environment

Handling messages

Organizing the inbox
Rules wizard
Cleaning your mailbox
Alternate email methods

Working with Outlook Folders

Using Notes
Using the Journal
Using the Calendar
Working with Contacts

Working with Templates and Forms

Stationery and templates
Customizing forms

Integrating Outlook

Integrating Outlook components
Importing and exporting data
Creating Office documents from within Outlook

Using Folders to share information

Working with public folders
Sharing your Outlook folders

Working with Newsgroups and Email security

Working with newsgroups
Security